Privacy Protection

99ox's Privacy Policy — Your information is safe with us

We honor the trust you place in 99ox. This page explains how your personal information is collected, stored, and used.

Last Updated: January 2026
🔐

Committed to Data Protection

Every piece of your data is protected by SSL encryption and is never sold to third parties.

Our Commitment to Protecting Your Privacy

Every commitment is built to earn the trust of 99ox members.

Encryption Protection

All your data is secured with 256-bit SSL encryption. No unauthorized party can access your information.

No Third-Party Sharing

99ox never sells your personal information to advertisers or third parties. Your data stays with us.

Data Minimization

Only the information strictly necessary is collected. No additional data is requested or stored.

Your Control

You can request to view, correct, or delete your information at any time.

Retention for a Defined Period

Your data is not retained indefinitely beyond legal requirements. Information is deleted after the designated retention period.

Immediate Breach Notification

In the event of a data breach, affected members will be notified as quickly as possible.

1 Introduction

Welcome to the 99ox platform. This Privacy Policy ("Policy") explains how 99ox collects, uses, stores, and protects your personal information. By using the 99ox website or mobile app, you agree to the terms of this Policy.

We believe privacy is a fundamental right. Sharing your information with 99ox is an act of trust — and protecting that trust is our highest priority.

If you have any trouble reading or understanding this Policy, contact the 99ox support team. We will be happy to explain it in plain language.

2 What Information We Collect

99ox only collects the information necessary to provide you with our services. We do not ask for anything beyond what is needed.

Identification Information

  • Full name and date of birth
  • Email Address & Mobile Number
  • Current Address
  • National ID or passport number (for KYC verification)

Financial Information

  • Payment method details (bank account, mobile banking number)
  • Transaction history (deposits, withdrawals)
  • Betting and gaming activity records

Technical Information

  • IP Address & Device Type
  • Browser information and operating system
  • Session Data & Login Time
  • Cookies & Tracking Information

3 How Your Information Is Collected

99ox collects information in several ways:

  • Directly from you: Information you provide during registration, profile updates, and support chats.
  • Automatically: Through cookies and analytics tools while you use the platform.
  • Via transactions: From payment gateways during deposit or withdrawal processing.
  • Third-Party Verification: Limited information from identity verification agencies as part of the KYC process.

99ox never collects data from social media or other platforms without your consent.

4 How Your Information Is Used

99ox uses your information for the following purposes:

Purpose Data Used Legal Basis
Account Management Name, email, password Contractual Requirements
Payment Processing Financial Information, Transaction Records Contractual Requirements
Identity Verification National ID, address Legal Obligations
Customer Support Contact information, chat history Legitimate Interest
Fraud Prevention IP, Device Info, Logs Legitimate Interest
Promotional Communications Email, Mobile Your Consent

99ox will never use your information beyond the purposes stated above. If your data is needed for a new purpose, you will be notified in advance.

5 Data Sharing Policy

99ox never sells your personal information or shares it with third parties for commercial purposes. However, data may be shared in the following limited circumstances:

Service Provider Partners

Limited data may be shared with payment gateways, identity verification agencies, and cloud service providers — solely for the purpose of delivering our services. These partners are bound by strict confidentiality agreements with 99ox.

Legal Obligations

Certain information may be shared to comply with court orders, lawful requests from law enforcement, or applicable government regulations.

If anyone claiming to be a 99ox employee asks for your password or financial details, it is fraud. 99ox will never ask for your password or full card number.

6 Data Protection Measures

99ox uses industry-leading technology to keep your data secure:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular system audits conducted by third-party experts.
  • Two-Factor Authentication: An extra layer of security on your account.
  • Limited Access: Only authorized personnel can access the information required for their role.
  • Data Backup: Secure encrypted backup system.

In the event of a data breach, we are required to notify affected members and the relevant authorities within 72 hours.

7 Cookie Policy

99ox uses cookies on its website and app to help improve your experience.

Essential Cookies

These cookies are necessary for the platform to function correctly. They are used to maintain login sessions and perform security checks. These cookies cannot be disabled.

Analytical Cookies

These cookies help us understand which pages are used most and where issues occur. They are completely anonymous, and you can disable them at any time.

Personalization Cookies

These cookies remember your platform preferences, such as language and theme. They are collected with your consent.

8 Your Rights

As a 99ox member, you have the following rights over your own data:

1

Right to Access

You can ask to see what information we hold about you.

2

Right to Rectification

You may request correction of any inaccurate or outdated information.

3

Right to Erasure

You may request deletion of your data under certain conditions.

4

Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes.

5

Right to Data Portability

You can request a copy of your data in a machine-readable format.

6

Right to Object

You may object to the processing of your data for specific purposes.

To exercise these rights [email protected]Email us at or reach our support team via live chat.

9 Data Retention Period

99ox does not retain your data indefinitely. Specific retention periods are set for each type of information:

  • Account Information: 5 years from the date of account closure (as required by law).
  • Transaction Records: 7 years from the date of the last transaction.
  • Support Chat: 2 years after the issue is resolved.
  • Cookie Data: 90 days up to a maximum of 2 years.
  • Technical Logs: 90 days.

Once the retention period expires, data is securely deleted or anonymized.

10 Minor Protection

99ox strictly does not serve anyone under the age of 18. We do not knowingly collect any information from minors.

If a member is found to be under 18 years of age, their account will be immediately suspended and any collected data will be deleted.

If you believe a minor is using 99ox, please notify our support team.

11 Policy Changes

99ox may update this Privacy Policy from time to time. When significant changes are made:

  • A notification will be sent to your registered email.
  • A notice will be displayed upon logging in to the platform.
  • The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes constitutes acceptance of the updated policy. Please check this page regularly.

12 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

Live Chat — Available 24/7
Email response: within 24–48 hours

We take every request seriously and do our best to respond as quickly as possible.

Safe & Trusted

Your Data Is Secure — Enjoy 99ox with Peace of Mind

You've read our Privacy Policy — now you know how safe your data is. Join 99ox with confidence.

Related Pages:

বাংলা